1.1 In these conditions:
1.2 "Contract" means the contract, comprising these conditions, for supply of Goods;
1.3 "Consumer" means any customer who is purchasing outside the course of his or her business or trade;
1.4 "Order" means the order through the relevant page on the Website by you for the Goods accepted by us in our Order Confirmation;
1.5 "Order Confirmation" means our email to you confirming the Order;
1.6 "you" / "your" mean the Consumer submitting an order for Goods;
1.7 "Goods" means the blinds, window furnishings or other products to be supplied by us as noted in the Order;
1.8 By accepting the Contract you are confirming that you are a Consumer.
2. Your Order for the Goods
2.1 The Order shall be as set out in our Order Confirmation. The Contract for the purchase by you and sale by us of the Goods shall be formed upon the later of the time upon which we send our Order Confirmation or the receipt by us of payment in full from you for the Goods. Once the Contract has been formed with you we will file it in electronic or paper copy for our records.
2.2 In placing your Order, you confirm that you have read the advice provided on the website as to Child Safety. You confirm that you understand the child safety options for the various blind types available and that you have chosen one which is appropriate for the window you intend to cover. The guidance is clear that certain blind types require a minimum fitting height and if you order such a blind you confirm that your window conforms with these requirements. We will send full fitting and operating instructions with your Order to ensure its compliance with child safety regulations and you acknowledge that it is your responsibility to fit in accordance with these instructions.
2.3 As the Goods which you order are manufactured according to the measurements you provide in your Order it is very important that your measurements are accurate.
We strongly recommend that you choose and that you double check your measurements are in line with our measuring instructions before placing your order.
3. Your Order for the Goods
3.1 If you realise that you have made an error when placing your order, please contact with our customer services team as soon as possible.
3.2 For Roller blinds, we have to allow for fittings at either end of the blind, as there is no headrail. This means the actual fabric of a Roller blind is approximately 3.2cm less for an exact measurement and 3.7cm less for a recess measurement. We will make this adjustment based on the measurements you provide when placing your order. We strongly recommend that you double check the fabric width will cover the glazed area of your window before you place your order.